• GrandLife Hotels
  • $34,070.00 -61,530.00/year*
  • New York , NY
  • Hospitality - Lodging/Resort/Travel
  • Full-Time
  • 16 Lispenard St

The Roxy Hotel is an electric destination for music, film, and art, located on the border of SoHo and TriBeCa. We employ a close-knit group of natural-born entertainers, supreme go-getters and masters of hospitality.?Really, you ought to see us make someones drink, bed or day.?Cool is our currency, and if you want to work here, you simply must love hospitality and being around some of the most interesting people in New York City on a daily basis.


The Roxy Hotel is looking for a motivated and reliable?Senior Housekeeping Manager who will be responsible for ensuring all guest rooms and surroundings are clean and in good repair.?????????


SUPERVISES:??????????



  • Room Attendants

  • Housepersons

  • Night Cleaners

  • Lobby Attendants

  • Laundry Attendants

  • Uniform Attendants


ORGANIZATIONAL VALUES



  • Foster an atmosphere of mutual respect by encouraging positive team member relations by talking positively in all cases about the hotel, the organization, management and team members.

  • Practice the Open Door Policy.

  • Provide a picture perfect work environment that encourages fun and enthusiasm.

  • Conduct monthly one-on-one meetings (15-30 Min. each) with each team member.

  • Conduct monthly departmental meetings including agenda provided by team members.

  • Conduct pre-shift meetings to discuss important work issues for the upcoming work shift.


LEADERSHIP RESPONSIBILITIES



  • Provide on-going coaching to ensure success.

  • Articulate goals and share information.

  • Value, trust and respect each individual.

  • Motivate team members to achieve tasks.

  • Resolve Human Resources related problems effectively in a timely basis.


TECHNICAL RESPONSIBILITIES



  • Select the best available personnel.

  • Instruct and train all housekeeping positions.

  • Purchase equipment and supplies.

  • Make work schedules and work assignments.

  • Control use of keys, materials, uniforms and equipment, inventory, and linen distribution.

  • Coordinate projects and assignments with houseman, room attendants, and all other Housekeeping personnel.

  • Regularly inspect guest rooms to ensure high quality.

  • Handle guest requests and concerns.

  • Expect to personally resolve problems or concerns brought to your attention by a guest or fellow team member.

  • Responsible for maintaining a picture perfect environment, including front of house, back of house and outside areas.


?



Education:????????????????? Trade School and/or College degree preferred.


Experience:???????????????? A minimum of 2 years as a Housekeeping Supervisor or Manager of a property with at?least????? ?????????????????????????????????? 100 rooms.


Skills:?????????????????????????? Fluency in the English language, clear verbal communication skills, computer skills, familiar?with Computerized Lodging System, Kronos and Microsoft Word & Excel.


?


EEO/AA including Vets and Disabled




Associated topics: cleaner, laundry attendant, maid, planchador de lavanderia, planchadores tintoreria y lavanderia, pool attendant, resort, suite, white, wyndham

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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